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| Application Management |
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Blue Monitor enables clients to reduce
cost and improve service levels by supporting,
maintaining and transforming their applications. Blue
Monitor’s Application Management solutions go beyond
normal day-to-day support. By working with you to
continuously enhance and evolve the applications we
manage, we are able to extend the life of your
application portfolio investment. Blue Monitor has a
proven track record in successfully managing
mission-critical applications for businesses and public
institutions – including applications built by third
parties, packaged applications, and custom applications.
For applications requiring frequent modifications and
enhancements, our Application Management Services enable
clients to stay current with ever-changing business
needs while maximizing return on their application
investment.
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Our Application Management capabilities
offer the following benefits:
- Flexible contracts that adjust to the client’s
business
- Cost savings of 30-50 percent through process
improvement and onsite and offshore delivery
capabilities
- Service improvements to the business through
Service Level Agreements (SLAs)
- A Global Delivery Model and Framework that
provides seamless support
- On-site managers and consultants who understand
the client’s business in detail
- Continuous enhancement and evolution of
applications to extend their IT lifecycle and the
associated return on investment
- Application, infrastructure, and help desk
management support from one IT service provider
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| Blue Monitor has the ability to deliver
services from our partners enterprise-class data centers
in the US, UK, Ghana, and India, seamlessly and transparently
using our Delivery Framework – or, we can remotely
manage applications at your location. We provide fixed
price or time and material management solutions with
business-oriented service level agreements. In addition,
our contracts are flexible and designed to adapt as our
clients’ business needs evolve. Our ultimate objectives
are to provide complete client satisfaction and
measurable business results. |
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