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Application Management
 
Blue Monitor enables clients to reduce cost and improve service levels by supporting, maintaining and transforming their applications. Blue Monitor’s Application Management solutions go beyond normal day-to-day support. By working with you to continuously enhance and evolve the applications we manage, we are able to extend the life of your application portfolio investment. Blue Monitor has a proven track record in successfully managing mission-critical applications for businesses and public institutions – including applications built by third parties, packaged applications, and custom applications. For applications requiring frequent modifications and enhancements, our Application Management Services enable clients to stay current with ever-changing business needs while maximizing return on their application investment.


Our Application Management capabilities offer the following benefits:
  • Flexible contracts that adjust to the client’s business
  • Cost savings of 30-50 percent through process improvement and onsite and offshore delivery capabilities
  • Service improvements to the business through Service Level Agreements (SLAs)
  • A Global Delivery Model and Framework that provides seamless support
  • On-site managers and consultants who understand the client’s business in detail
  • Continuous enhancement and evolution of applications to extend their IT lifecycle and the associated return on investment
  • Application, infrastructure, and help desk management support from one IT service provider
Blue Monitor has the ability to deliver services from our partners enterprise-class data centers in the US, UK, Ghana, and India, seamlessly and transparently using our Delivery Framework – or, we can remotely manage applications at your location. We provide fixed price or time and material management solutions with business-oriented service level agreements. In addition, our contracts are flexible and designed to adapt as our clients’ business needs evolve. Our ultimate objectives are to provide complete client satisfaction and measurable business results.