BUSINESS INTELLIGENCE & INFORMATION MANAGEMENT

In a highly competitive global business environment, Blue Monitor Technologies' Business Intelligence, Data Warehousing and Information Management solutions enable data-driven decisions to transform your business strategies and operations.

Blue Monitor's Business Intelligence and Information Management practice has one of the largest dedicated teams in the BI IM space. We have long term partnership focused engagement offering unique benefits with leading global organizations using our BI IM solutions.

We offer specific industry solutions addressing key business process areas. Our ability to offer innovative industry and technology solutions like the Solution Center Model is derived from deep understanding of our client’s domain and business needs. Our Global delivery model with proven process models and frameworks ensure reduced costs and high ROI

Competency and Service Offerings

BUSINESS PROCESS MANAGEMENT (BPM)

> Business Process Management   Business Process Management or BPM is the practice of improving the efficiency and effectiveness of any organization by automating the organization's business processes. BPM is a general term that encompasses a set of services and tools that provide for explicit process management through:

> Process modeling: Discovery and definition of the process (as-is and to-be) using a UI tool.

> Process engine: This runs the process modeled in UI ,allows for management and co-ordination of the process while also providing for effecting dynamic change in the process.

> Rules engine: It interprets and executes the business rules , which are an integral part of any business process.

> Reporting and analysis tools: Report on process performance based on validation against a pre defined set of metrics.

> Administration: Effecting changes in the process depending on the feedback received from the reporting and analysis tools.

> BPM paves the way for organizations to improve efficiency while also driving profit and has emerged as the key enabler for designing and benefiting from a process centric enterprise.

> BPM delivers maximum utility of the existing IT infrastructure, real time monitoring of a business activity and a great alignment of IT to the business needs of the organizations.

> Blue Monitor has been delivering BPM solution from the time when the concept of BPM was itself in a nascent stage and offers its customers end to end BPM solutions consisting of:

> BPM Consulting Services

> BPM System Integration Services

> Flow-briX Services

 

PORTALS AND CONTENT MANAGEMENT

Portals dynamically present information from various sources of information and data providing a user friendly view of the enterprise. The portal in-fact allows the users including customers, employees and vendors to self serve the enterprise information suitable to their working needs. Portals with their features enhancing use and collaboration today present an increasingly useful channel of business for enterprises to reach out to their customers.

With a glut of information and the number of applications that enterprises have, effective aggregation and content management through the use of enterprise portals has become very crucial in maintaining a uniform flow of relevant information through a one-point source. Portals have become de facto the main business model acting as a key differentiator for many businesses.

Portals and Content Management (PCM) practice of Blue Monitor, provides consulting, design development, integration and support services for portal services and content management solutions to its clients across a multitude of industries. Blue Monitor’s innovative portal solutions have enabled our clients has enabled our clients develop newer business models, increase revenue, customer satisfaction and reduce operational expenses from newer channels of reaching customers.

Blue Monitor’s Portal solutions enhance value to customers through consulting and innovative offerings in areas of search, usability, e-commerce and e-mobility etc; Our content management offering spans the enterprise content management needs including Document Management, Web Content Management, Digital Asset Management, imaging and e-Learning / Knowledge Management.

ENABLING BUSINESS TRANSFORMATION

> Enterprise applications are the fulcrum of the IT set up in an organization, they are key process enablers vital for business operations. As enterprises embark on their transformation journeys, a reliable IT application backbone becomes essential to manage the requirements of an ever evolving business.

> Blue Monitor;’s Enterprise Application Services Practice(EAS) proactively assists organizations in their business transformation initiatives. EAS enables your enterprise to manage its value chain across the broad areas of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Supply Chain Management (SCM).

> EAS offers services across the application life cycle around SAP, Oracle, PeopleSoft, Siebel, Clarify, i2, Ariba, Manugistics,Salesforce.com and JD Edwards. EAS has invested in building solutions through vertically focused Centers of Excellence developing industry-specific solutions,productivity enhancing process automation tools, solutions accelerators and IP assets, helping EAS deliver measurable business gains to its customers.

It is imperative for organizations to guard against all kinds of information-security breaches as security has become an intrinsic factor to business growth, competitive advantage, protect the brand value and retain customers. Many organizations report financial loss due to security breaches, resulting in business loss, making security a top CIO concern. Also, government laws and regulations require that an organization follow stringent and well-documented security norms. While investing on security, a top priority is cost rationalization between “preventive” and “reactive” measures, with a need to obtain optimal ROI. Further, IT systems availability and recoverability in case of any disaster is also now a crucial part of the IT security portfolio.

Blue Monitor security solutions offering

Blue Monitor offers end-to-end security solutions that streamline security technologies and management processes to mitigate the security risks associated with organizations. Our offerings meet the organization’s comprehensive security needs. We define, evaluate, implement and manage robust security solutions. Blue Monitor’s range of solutions spans the enterprise security space, primarily aiming at establishing a continuous, iterative process of strategizing, planning, deploying and maintaining security solutions. Blue Monitor provides consulting, design and development, and security management services across the value chain of an end-to-end enterprise security lifecycle. The prime goal is to enhance the ROSI (Return on Security Investment) of our customer by enhancing IT security, reducing administration, operational costs and improving productivity.

ENTERPRISE SECURITY SERVICES

For customers who need to migrate their applications across platforms "The Blue Monitor Migration Process" is a structured and proven approach that facilitates migration in a reliable and predictable manner. Unlike more expensive and ad-hoc solutions from our competitors, our process reduces overall risk, uncertainty and cost of such large migration exercises.

Why Customers Migrate?
From Blue Monitor’s past experience in migration/reengineering, following are important drivers for migration.

> Higher cost in maintenance of legacy applications
> Technology limitations in legacy applications and platforms
> Adoption of open source wave
> Adoption of emerging architectural concepts
> Conversion of two tier to n tier application
> Mergers and acquisitions triggering application consolidation
> Adoption of SOA philosophy
> Lack of Vendor support for legacy applications and older platforms
> Lack of skilled resources for legacy application maintenance and development

Blue Monitor fully understands the drivers of migration/reengineering and has devised a detailed
methodology for migration/reengineering supported by a specialized centre of excellence group
and skilled resources.

LEGACY MIGRATION

Blue Monitor Advantages

Blue Monitor’s approach on migration/reengineering is unique and cost effective process and this is achieved by hybrid approach that was created in Blue Monitor. Hybrid migration approach is an ideal combination of tools and manual usage in the process. Listed below are advantages of Blue Monitor’s migration / reengineering process.

> Proven and well defined methodology in migration/reengineering
> Centre of excellence group with a dedicated lab in Blue Monitor for migration/reengineering analysis
> Strong resource base with migration tools and process expertise
> Factory model approach in migration/reengineering
> Usage of prior migration experience and learning in migration/reengineering
> Decreased effort coming from a tool based approach reduces the cost of migration
> A detailed roll out strategy reduces application down time
> Strong vendor partnership ensures cross leveraging of best practices
> Increased predictability due to a repeatable process

Erratic fluctuations of market, constant changes of environment and completely unpredictable behavioral patterns characterize today’s business world. With IT having become the central point around which today’s businesses orbit, optimum levels of efficiency and effectiveness of the IT environment has become imperative.

A vital underlying factor in this situation is that the quality of output of all IT functions is of the highest order, with no room for lapses. A loss of quality in any output can have catastrophic effects on the entire business. The need of the hour is the availability of an end to end Quality solution that addresses all the process needs of an organization and ensures maximum Return on Investment.

Blue Monitor Quality Consulting endeavors to Improve IT Value and IT Governance for customers, using custom built process solutions, giving customers a 360 degree all round solution to address all their process needs.

A team of over 50 consultants provide world class consulting in the areas of Software and Systems engineering, Operations Excellence and IT Governance. With satisfied customers globally, across various domains with tangible, measurable results speak of the success of the process improvement efforts.

Alliances and Technical Partnerships with world leaders such as Sun, Microsoft, and IBM enable the consultants to leverage on automating and digitizing processes and several unique innovations such as the Rapid-Q, Rapid-SM and the ITG process packs.

QUALITY CONSULTING

Erratic fluctuations of market, constant changes of environment and completely unpredictable behavioral patterns characterize today’s business world. With IT having become the central point around which today’s businesses orbit, optimum levels of efficiency and effectiveness of the IT environment has become imperative.

A vital underlying factor in this situation is that the quality of output of all IT functions is of the highest order, with no room for lapses. A loss of quality in any output can have catastrophic effects on the entire business. The need of the hour is the availability of an end to end Quality solution that addresses all the process needs of an organization and ensures maximum Return on Investment.
Blue Monitor Quality Consulting endeavors to Improve IT Value and IT Governance for customers, using custom built process solutions, giving customers a 360 degree all round solution to address all their process needs.

A team of over 50 consultants provide world class consulting in the areas of Software and Systems engineering, Operations Excellence and IT Governance. With satisfied customers globally, across various domains with tangible, measurable results speak of the success of the process improvement efforts.

Alliances and Technical Partnerships with world leaders such as Sun, Microsoft, and IBM enable the consultants to leverage on automating and digitizing processes and several unique innovations such as the Rapid-Q, Rapid-SM and the ITG process packs.

ENTERPRISE BUSINESS INTEGRATION

In today’s collaborative business environment, organizations need to integrate their business processes, both internally and externally across the value chain to maintain their competitive advantage. Enterprise Business Integration (EBI) links the IT applications driving these business processes together providing complete, transparent and real-time access to information, in order to realize financial and operational advantages. With a rightly deployed EBI architecture, organizations will be able to focus most of their efforts on creating core competencies rather than spending time on workflow management.

With a unique combination of domain, technology and process expertise, Blue Monitor can help clients achieve world class, robust, highly scalable and business process driven EBI architecture to address business requirements. Blue Monitor has over a decade of experience in EBI and has a dedicated team comprising of lead architects, application designers and developers who have strong business and technology focus.

Blue Monitor has implemented EBI solutions for some of the world’s leading fortune 500 companies across various domains addressing complex integration needs spanning geographies. Blue Monitor's service offerings in Enterprise Business Integration help provide the following:

Maximizes benefits from investments in existing systems
Enables business change through flexible underlying information technology systems
Provides global enterprise visibility of information and business processes
Extends supply chain visibility
Reduces systems/IT total cost of ownership

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TANDEM/HP NON STOP SERVICES

Blue Monitor has a dedicated Tandem/HP NonStop™ practice group for addressing the NonStop requirements of our clients in various domains. This group brings a wide range of technology capabilities on HP NonStop platform to create robust IT solutions. Having partnered with leading NonStop technology product vendors, Blue Monitor’s NonStop practice can provide cost effective, high quality and value-added solutions.

Our Offering
With a large number of professionals having skills in Tandem/HP NonStop technology, Blue Monitor is an ideal partner to provide the entire range of services such as:

Application/ System Design, Development and Sustenance:
Maintenance and Testing
Infrastructure Services
Re-engineering
Product Support
Migration, Porting & Performance Tuning
Web enabling

Application/ System Management and Production Support:
NonStop System Management
Alert and Crisis handling (24/7)
Disaster Recovery plan and business continuity
OS/Application Installation and Configuration
Verification and Validation
NonStop Capabilities

Our NonStop practice group derives the synergy between NonStop and Enterprise capabilities of Blue Monitor and act as the one stop shop for the NonStop requirements. This group focuses on middleware, application development, migration, support and integration services on NonStop platforms. The NonStop group can support various domain applications on NonStop platforms such as banking and financial services, retail, capital market and security, insurance, manufacturing, energy etc. We have several man-years experience in these technologies.

Expertise in NonStop platform includes Pathway, Enscribe, TAL/pTAL, TACL, SQLMP, SQLMX, COBOL, C/C++, NonStop JAVA, Tuxedo
Expertise includes operating system, networking, security and various application domains on NonStop also can provide wide range of consultancy on NonStop area

The middleware and Internet area include expertise in NonStop JAVA, iTP Web Server, iTP Pathway, WebLogic Application Server, .NET, CORBA, JDBC, Servelets, JSP, EJB, JMS, Tuxedo and NonStop DCE products.
Presence of solution-architects with system and application development skills
Migration expertise in TAL/pTAL to C/C++, Enscribe to NS SQL, SCOBOL to JAVA/.NET
Expertise on system operations & management of NonStop servers include NonStop Server & SUT installation, backup-restore, system level trouble shooting & configuration management
Expertise in Disaster Recovery and business continuity solutions
Business Benefits
Lower the total ownership cost of applications by making use of onsite-offshore model for support.
Bring efficiencies and flexibility by implementing best practices like Six-sigma, lean, Global factory and 24/7 coverage.
Speed-up development cycles to meet implementation dead-lines at a reasonable cost.

Reduce operational costs and deliver high quality deliverables.
Consolidate the service to a single pool of resources when compared to multiple contractors.
Availability of experience professional in an onsite-offshore model to quickly address critical business requirements.

NonStop Solutions

Blue Monitor has developed NonStop solutions that would help organizations deploying HP’s NonStop systems to perform operations such as migration, analyze processor dumps and measure performance. Also, NonStop Practice developed concrete prototypes/proof of concept’s that helped our valuable customers to get the flavor of the entire application. These solutions and POC’s can be customized for your system needs.

SOFTWARE QA AND TESTING

Blue Monitor provides a range of Quality Assurance and Testing services to help clients manage software integration and testing; including independent verification and validation (IV&V) support services. Our testing services are backed by a formal methodology, based upon best practices, to ensure testing is not an afterthought. Blue Monitor approach to QA and Testing begins at the start of the development process and is an integral part of the software development lifecycle.  

QA and Testing Consulting Services
Blue Monitor QA and Testing Consulting Services help define the most effective QA strategy for your specific environment and application set. Our consultants review the goals and objectives of the IT organization, and then formulate a long-term strategy, framework, and roadmap that effectively support your business requirements.

Testing Center Strategy
Blue Monitor Testing Center Strategy helps you ensure that a controlled and isolated environment is used for testing application/infrastructure changes outside the development environment. In addition, our independent verification and validation (IV&V) process certifies that applications developed by 3rd party development teams are assessed before the software enters the production environment. Blue Monitor works closely with you to test and review application development projects based on their risk, timing, and impact on the business.

Follow-The-Sun Strategy
Our Global Delivery capabilities allow Blue Monitor to provide a “follow the sun” strategy: the client’s Development Team can transfer code to the offshore Testing Team in the evening and return the next morning with a full report of defects, deficiencies and recommendations. This strategy maximizes the productivity of the Development Team and facilitates rapid product development with higher quality and minimal end-user interactions.

Blue Monitor Quality Assurance and Testing Approach
Blue Monitor QA and Testing approach is tailored to meet each client’s specific needs and environment. Our methodology is designed to prevent defects from occurring, thereby producing higher quality software, reducing costs, increasing speed to market, and improving end-user satisfaction.

SERVICE ORIENTED ARCHITECTURE (SOA)

The dynamic business environment today demands that the business adapt continuously to serve customers better, maintain high growth, build and retain the competitive advantage. It is imperative for the business to become more agile and flexible to address these objectives. IT must quickly adapt to the demands of these changing business needs.

Service Oriented Architecture (SOA) is the key technology which has the most profound impact in building agile and flexible IT systems. SOA is a principle of creating software functions as reusable and configurable services, to enable alignment of business processes and related IT assets to meet change in business needs, leading to business agility, reduction in time and cost to IT.

Blue Monitor views SOA as the key to enabling business benefits by aligning IT to strategy and business process transformation needs of the organization. To realize the strategic value of SOA, enterprises have to aggressively envision, strategize, design, develop, deploy and optimize SOA services as part of their overall business process transformation initiatives.

Blue Monitor provides SOA consulting and IT transformation business solutions leveraging its business, technology & infrastructure assets. SOA assets include business and technology assets. Business assets are solutions developed on a suite of vertical industry and functional process models, reusable business components and process models. Technology assets include Blue Monitor’s proprietary platforms for SOA governance, enablement and application hosting, tools, methodologies and frameworks which provide unique advantages in implementing enterprise SOA applications.

Blue Monitor delivers enhanced value to its customers in collaboration and co-innovation with SOA platform vendors and Enterprise application vendors as they continuously standardize their offering based on SOA.

BUSINESS PROCESS SOLUTIONS

Blue Monitor’s Business Technology Services group offers business solutions catering to the demanding needs of the business. The solutions address the specific business concerns alongside offer advantages of alternative delivery and flexible pricing models. Blue Monitor offers Software-as-a-Service (SaaS) to help clients eliminate the need for capital expenditure.

Blue Monitor’s SaaS and cloud-computing based offerings include:

Hosted Document Management Solution
Hosted Electronic Data Interchange
Hosted e-Commerce Solution
Hosted Learning Management Solution
Hosted BI & Business Analytics Solution
Carbon Management Solution

HOSTED DOCUMENT MANAGEMENT SOLUTION

Blue Monitor's Hosted Document Management Solution simplifies the paper-intensive processes associated with business documents, ensuring lower TCO and enabling a greener tomorrow. HIDM is a SaaS-based scalable process for scanning, indexing, managing and archiving electronic documents for enterprises looking for hosted repository services to capture and manage documents for transactional content for conserving capital and going towards a ‘paper less’ office.

HOSTED ELECTRONIC DATA INTERCHANGE

IaaS (Integration as a Service) is a software distribution model in which Integration / B2B applications are hosted by a vendor or service provider and made available to customers over a network, typically the internet. The solution enables better visibility of business processes and end-to-end tracking of B2B transaction data.

Hosted EDI offering from Blue Monitor enables organizations to manage their B2B and EDI operations by outsourcing non-core business functions, streamlining processes, and improving efficiencies.

This has lower total-cost-of-ownership (TCO) without capital investments in application and infrastructure. There are no upfront licensing and upgrade fees.

HOSTED E-COMMERCE SOLUTION

A well-organized, user friendly e-Commerce site with rich content tuned to the needs of the consumer, is critical to online business success. An e-Commerce SaaS solution provides an opportunity for companies to provide engaging and innovative online channels quickly and affordably. Organizations can deploy best in class online business functionality, without the risks of investment in infrastructure, development and maintenance.

Blue Monitor offers Hosted e-Commerce solution which comprehensively addresses online business needs of global organizations. It has a flexible architecture to support unique business requirements of each customer.

HOSTED LEARNING MANAGEMENT SOLUTION

The need to re-align enterprise goals towards cost reduction, improving business efficiency and quick response to changing business needs are driving global organizations to adapt hosted or Software as a Service (SaaS) based Learning Management Solutions.

Blue Monitor’s Hosted Learning Management Solution is an end to end managed service offering touching all the key business processes of training - Technology, Content, Administration and Delivery using Open Source products like Moodle & LAMS. The solution provides all features needed to manage advanced learning programs, with best-in-class customization, configuration and integration capabilities.

HOSTED BI AND BUSINESS ANALYTICS SOLUTION

With an enormous amount of data flowing in from numerous touch-points, garnering actionable information from collected data is the need of the hour. Analytics is increasingly sought for insights into customer behavior, providing specific inputs for incremental sales and marketing mix decisions.

Blue Monitor has been developing BI and Analytic solutions for retail and manufacturing customers for over a decade, and understands the information needs of the segment very well. The holistic BI and analytics solution, built and deployed on hosted platform with SaaS capability offers quick deployment and has lower up-front investment. Blue Monitor also has a dedicated open source BI group focused on implementing the best in breed open source BI applications.