Insurers are relying more than ever on external service providers to develop and manage applications that will provide a swift ROI and help them differentiate their businesses.

Blue Monitor is solving key problems for clients:

• Making P&C, life & business products and services stand out in a crowded industry
• Supporting agency sales and services with systems that go directly to the customer as well
• Cutting maintenance costs in half to free up more resources for new applications
• Managing large heterogeneous system

Blue Monitor solutions help insurance companies customize their offerings more rapidly to meet consumer and agent preferences and motivations. We also help integrate numerous front, back and mid-office systems to reduce costs, and improve business processes.

Through large scale dedicated Offshore Development Centers insurance industry clients have realized the high value impact that a flexible, high quality, and nimble partner can provide.

Blue Monitor meets the insurance industry's most compelling needs
through our end-to-end suite of solutions

Blue Monitor can help your organization master today's competitive challenges, with high-quality, cost effective solutions covering:

• Underwriting Solutions
  We help build systems that help insurers automate the underwriting process, improving the ability to apply pricing rules more consistently to achieve a superior bottom line.
• Agency and Channel Management Solutions
  We help insurers build effective partner relationship management systems that drive down the cost of managing agent and independent broker relationships whole providing more responsive and consistent service.
• Claims Processing Solutions
  We build solutions that automate this traditionally paper-intensive process, thereby dramatically lowering the cost of doing business. Blue Monitor is responsible for systems that process millions of transactions daily.
• Business Intelligence Solutions
  We can help build reporting and data warehousing systems that help insurers better understand the direction of their business.
• Offshore Development Center
  Get flexibility, cost efficiencies and high quality on a massive scale. Blue Monitor is the industry leader in ODC's for large insurance companies. Blue Monitor Offshore Development Centers help insurance companies do business better, cheaper and faster.

By automating underwriting logic, rules and pricing can be adjusted faster and more frequently to reflect changes in market conditions and business goals.

Blue Monitor can help your organization build and manage systems that allow your organization to leverage its existing infrastructure.

Underwriting Solutions

By automating underwriting logic, rules and pricing can be adjusted faster and more frequently to reflect changes in market conditions and business goals.

Blue Monitor can help your organization build and manage systems that allow your organization to leverage its existing infrastructure.

• Blue Monitor has worked with customers to consolidate various rating algorithms and systems and we've developed a framework to build leading edge enterprise rating engines
• Blue Monitor applies our knowledge in rate making and the underwriting processes to build solutions that can rapidly change offerings, as well as integrate with other systems.
• Blue Monitor has implemented standards for auto insurers using XML, and other advanced technologies.

Agency Management Channels

Independent agents and brokers have long played central roles in serving policyholders. Traditionally, the value proposition has been personalized service through local presence. Many insurers rely on them exclusively to sell and service policies.

Blue Monitor solutions make the relationship, both with partners and end customers, frictionless. This is accomplished through a mix of applications and tools ranging from partner relationship management, customer relationship management and improved reporting and analysis. We also build e-business solutions such as on-line marketplaces and self-service customer and partner information portals. The benefits include:

• Reduced administrative costs
• Faster quote processing
• Improved customer service

To transform the agent/broker network, Blue Monitor designs and builds portals that offer complete information on product offerings and a 360° of the customer. By seeing the "big picture," including access to the complete range of products and services, along with in-depth background on the customer's history and preferences, agents and brokers can more effectively cross-sell and up sell their existing customer base.

Blue Monitor is building Extranet solutions for insurers using e-business secure, robust technologies such as J2EE and XML

Claims Processing Solutions

Claims processing has traditionally been highly labor- and paper-intensive, with the result that the overhead from this process has proven one of the industries largest cost centers. Solutions that automate this process have profound impact on the bottom line.

Blue Monitor uses XML and other advanced technologies to automate claims processing. Typically agents can complete standard claims forms on-line via web browser, with the information converted to structured XML documents. These documents can then be submitted to insurer e-commerce portals for processing and conversion to legacy file formats.

The key to success is integrating legacy systems that have traditionally operated in standalone mode. Blue Monitor engineering team has built years of expertise through managing and developing applications that integrate with core mainframe applications. We are applying our experience in helping insurers automate their claims processes, and migrating them to the Internet by building multi-tier systems that open windows into back-end systems.

Blue Monitor designs, builds, and manages systems that:

• Integrate and synchronize all parts of claims process
• Process millions of claims daily

Business Intelligence Solutions

Blue Monitor has built a data warehousing practice that has been cited by the prestigious Data Warehousing Institute as the best in the industry.

To meet specific Business Intelligence needs in the insurance industry we offer solutions that:

• Mine customer information from CRM systems for many uses including improving customer satisfaction and helping build new products
• Help change the rate making factors
• Increase the rate of acceptance of quotes for commercial insurance
• Settle claims more efficiently
• Check concentration of exposures - product, region, exposure type etc.
• Manage reinsurance level
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Scalable Offshore Development Centers

Large-scale offshore outsourcing partnerships are emerging as a top priority for large insurers today. Blue Monitor builds strategic partnerships based on our position as leading offshore player and ability to manage large complex projects and our understanding the needs of the large players in the insurance industry.

• Blue Monitor will work with all the key divisions
• We often ramp-up development centers to include several hundred people.
• The ODC works with numerous technologies across many applications including claims processing, finance and HR, sales and marketing, and risk and rating engines.

Life, Business and Institutional Solutions

Blue Monitor works with business units to meet their specific needs to help develop, implement and manage back office and customer facing applications.

Solutions include:

• Pension enrollment and management
  Blue Monitor e-business services have helped insurers build systems that support enrollment, customer management, portfolio management, and reporting.
• Tools for institutional investors
  Blue Monitor has extensive experience in building specialized and proprietary tools for online calculations, investment planning and mutual fund modeling