As telecom markets enter an era of consolidation and further regulatory changes, developing new products and services in wire line and wireless sectors is still a priority.

Blue Monitor proven experience in developing and integrating solutions in advanced telecommunications and OSS systems, is producing results. We are helping all parts of the industry (from carriers to equipment providers and software vendors) to capitalize on new market and technology opportunities.

Addressing all sectors of the industry, Blue Monitors Telecom industry practice delivers a wide range of solutions:

For Service Providers: Blue Monitor helps the service provider reengineer their Operation Support System, (OSS) and Billing systems. And, it also helps them achieve revenue assurance objectives, and gain better customer visibility through enhanced CRM and Data warehousing solutions. And through Business Activity Monitoring (BAM), it ensures an improved control over the business

For Equipment Vendors: Blue Monitor has in-depth expertise in helping equipment vendors integrate existing systems with emerging networks and equipment standards. It also helps them deliver embedded solutions for a wide variety of real-time platforms; automate the testing of new systems, and offers new components supporting the latest location-based wireless services. Furthermore, Blue Monitor also works with them to provide system integration solutions. And, it helps them launch new revenue-rich services while protecting their existing investments.

For Telecom Software Providers: Thanks to our proven onsite/offshore methodology, Blue Monitor helps solution providers to focus on their core expertise: defining and marketing products. With our onsite/offshore teams focusing on high-quality software development, telecom solution providers can meet their delivery promises

Blue Monitor brings together the best of both worlds: proven telecom domain expertise, backed by experience in areas ranging from Transformational Outsourcing to eBusiness, EAI, ERP, CRM, and Data Warehousing. With our proven ability to deliver, Blue Monitor helps telecom companies realize their goals in an environment where the competitive playing field, regulatory requirements, and technology base is changing rapidly.

Solutions for Service Providers

In a rapidly changing competitive environment, Telecom Service Providers are under pressure to introduce new products and services while reducing capital and operational expenditures. Consequently, they are focusing on select, targeted areas delivering high return, including Operation Support Systems (OSS), customer-facing applications, network management, and business activity monitoring

Operation Support Systems
As the central nervous system of telecom providers, OSS systems drive mission-critical order management, customer service, network provisioning and billing functions. With innovative wire line and wireless services fast emerging, telecom service providers require OSS solutions capable of integrating the old with the new.

CRM & Data Warehousing Solutions
Through its CRM and Data Warehousing solutions, Blue Monitor ensures that the telecom providers understand their customer's expectations. It encourages service providers to deliver personalized services through customer interfaces, for e.g. self-service portals.

Network Management Solutions
As a vital solution for reducing operational costs, Blue Monitor has developed a Network Management Framework that focuses on capacity and utilization. Our IP Inventory Management framework includes components that help carriers manage IP assets, while our Network Performance & Usage Management provides functionality that is critical for optimizing network utilization.

Business Action Monitoring (BAM)
With the need to carefully manage costs, telecom service providers require effective 24x7 management and monitoring of mission-critical business systems and networks. Business Activity Monitoring (BAM) provides a real-time dashboard view of critical business process indicators based on real-time application integration and analytics.

Leveraging our expertise in EAI and Data Warehousing and our knowledge of business processes, Blue Monitor delivers BAM systems that transform telecom service providers into "Zero Time Enterprises" capable of anticipating and responding to sudden changes in their businesses.

Solutions for Equipment Vendors

Working and interacting with industry standards organizations such as the European Telecommunications Standards Institute (ETSI) and Open Mobile Alliance (OMA) helps Blue Monitor to keep pace with the evolutions in technology standards.

For telecom equipment vendors, we combine knowledge of the latest standards and technologies with our expertise in carrier-grade systems development, real-time embedded systems, and automated testing. The result is that Blue Monitor offers telecom equipment providers, teams of subject matter experts who can sharply accelerate delivery of product solutions in areas encompassing:

• Systems Integration: With the emergence of IP-based Network Infrastructure Systems in addition to the more traditional signaling-based systems, telecom equipment vendors require customized solutions that integrate new equipment with emerging IP-based and existing SS7-based networks. Blue Monitor has deep knowledge, integrating custom solutions for Mobile Network Infrastructure elements with today's leading SS7 Platforms.
• Embedded Software Solutions: Blue Monitor provides Embedded solutions for numerous hardware platforms from Intel, Motorola, and other sources using real-time operating Systems such as VxWorks, VRTX, and eCos.
• Testing Solutions: Blue Monitor offers comprehensive Telecom Software Testing solutions, backed by our expertise in developing communication protocols and systems. Our automated testing approach is based on scripting languages and conformance-testing using standardized tools and notations.
• Location Services Frameworks (LSF): Delivering LSF components that support today's GSM and UMTS networks, Blue Monitor enables mobile equipment providers to deliver products supporting location-based value-added services that wireless carriers are demanding. Examples include PSAP (Public Safety Answering Point) Interface, MLP (Mobile Location Protocol) Parser and GSM MAP (Mobile Application Part).
• Custom Product Enablement: Blue Monitor offers equipment vendors a significant opportunity to take advantage of our investments in product engineering methodologies, through which we deliver high quality solutions with significant cost savings. This service also allows the equipment vendors to focus their energies and limited resources on their traditional strengths, which are product conceptualization, marketing and customer management. Blue Monitor has also developed Element Management Solutions as part of its product enablement services.

We have demonstrated capability in delivering high quality solutions to our equipment vendor customers. Some of our recent projects include:

• HIPERLAN/2 Stack: HIPERLAN/2 is an ETSI standard for a high-speed radio communication system with typical data rates from 6 Mbits/s to 54 Mbits/s, which connects portable devices with broadband networks that are based on IP, ATM and other technologies. HIPERLAN/2 is capable of supporting multi-media applications by providing mechanisms to handle QoS. Blue Monitor's HIPERLAN/2 stack for MT and AP is developed strictly according to the ETSI standards. Blue Monitor was engaged by a leading consumer electronics player to customize the stack to their needs.
• Systems Integration for Mobile Service Provider: Blue Monitor was engaged by a leading equipment vendor to deliver a system integration solution to one if its service provider customers. Blue Monitor developed a network entity, which interfaces with the SGSN, SMSC and the billing system in a GPRS network, and was needed to deliver SMS services to its prepaid subscribers. The solution was built around a SS7 stack from a leading vendor.
• Bluetooth Porting and Testing: Blue Monitor was engaged for porting an existing Bluetooth stack and applications from Windows NT to the Windows CE 3.0 platform. This porting involved re-writing of some major classes used in the current implementation and porting certain system APIs from Windows NT to the equivalent Windows CE version.

Solutions for Telecom Software Vendors

Rapid technology changes, harsh market conditions, and customer budget constraints are challenging telecom software vendors. Under these conditions, solution providers require a partner who can help them manage risk, while reducing the cost and time-to-market for development, upgrade, and also assist in the maintenance of key software products.