Company Background
• Started as a subsidiary of Urban Technology Ventures to establish a large-scale Offshore Development Center for the parent company investment into technology
• Blue Monitor has since established several other large Offshore Development Centers
• Blue Monitor has always been 'project oriented' as opposed to staffing-oriented
• People, technology and process model were built from the ground up for this purpose
• Project-oriented culture rather than staffing oriented
End-user vs. product expertise
• Blue Monitor is 100% end-user application focused while most of the other large offshore firms have a substantial product and R&D focus only
• Blue Monitor is focused on working with business end-users, with deep domain knowledge in key verticals.
• Blue Monitor is focused on bottom line business results through BPR, IT Portfolio analysis and change management.
Business culture
• Business culture is neither India-centric nor exclusively Western in style, and strikes the best balance of all the offshore firms for having a unique "Hybrid Approach"
• Most Blue Monitor management has extensive US or European experience, and understands the client culture
• At the same time, Blue Monitor is considered a 'local' player in India with a very strong reputation for excellence, and one of the fastest growing company's in the country
• Non-hierarchical, responsive "can-do" culture
• People-centric, knowledge management is stressed
Decision making authority
The Blue Monitor decision-making authority is located closer to the client than other offshore providers.
Executive management based in the US, Africa, Europe and India.
Client partners assigned to clients are accountable and empowered to quickly make all key decisions.
Practice heads, CTO, etc. are US and Europe based and highly accessible to clients.
Many clients have very favorably comment on Blue Monitor's responsiveness, and speed of decision making relative to other offshore competitors.
Ability to recruit elite staff, and people development model
• Highest campus rankings (technical and MBA) in India & Africa
• Blue Monitor training and development capabilities are the best in the industry and stress process / methodology, and client management.
• Most objective career management process in the industry.
• Highest employee satisfaction among Indian software companies
• Low turnover (10% voluntary).
• Employee Equity ownership, Entrepreneurial environment, future IPO planned
• Internal Spin-Outs for the "start up" bugs
Domain Expertise
• Blue Monitor is the only major offshore company organized around verticals and horizontals rather than just regions and development centers. Deep domain expertise in key verticals and large-scale horizontal solutions. Blue Monitor is a highly 'project-oriented' firm that can take complete responsibility for large development and integration projects, and for delivering bottom line results from application management
• Blue Monitor is the only major offshore company with a strong focus on Media and Entertainment vertical
• Blue Monitor is unique by having successfully executed offshore very large scale, complex, transformational development and integration projects, with on-going changes in requirements (big 5 / Sapient type projects) that have not been traditionally considered "off-shorable". Blue Monitor has developed proprietary processes to successfully execute these projects offshore, which has not been matched by any other major offshore player
U.S. and European alliances
• Blue Monitor has been more successful at leveraging U.S. and European partners , particularly digital media consulting alliances, than any other offshore company
Research and Development
• Blue Monitor has extensive R&D and proof of concept capabilities that help clients stay ahead of the technology curve
• We anticipate the next wave of technology and we are ready to deliver solutions in" Zero Time" for our clients
Technical Expertise
Blue Monitor has deep technology expertise across a wide range of competencies. Technology competency and people quality are the highest-rated attributes in our Customer Satisfaction Survey
Other value-added services
• Blue Monitor has an industry-leading technology architecture and strategy group, program management capabilities, and stronger capabilities in business analysis and business process in our key verticals and horizontals than other offshore firms
• Change management
• Portfolio analysis
• R&D and proof of concept
• Conceptualities and Design
• Call Center for In Bound IT, and Sales Inquiry's
We will never let you down
• Flexibility, responsiveness, ownership and the assurance that we will never let them down.
• We have never had a termination for project failure
• Transparency in all our dealings
• Operating in "Zero Time"
• Cost-effective, on-time, high quality solutions
• "We will Never Let You Down" attitude
• If problems arise we swarm projects and quickly bring in requisite expertise to get the job done without arguing about who's at fault. Made possible by our culture and our economic model. We've never been terminated for non-performance
Clients say Blue Monitor people go to extraordinary lengths to solve problems, or just help out. Our people model attracts talented, highly motivated client focused individuals with a "Will-do" attitude
|